Acceptance Of Terms
These terms describe the rules for using Preflix AI public pages, tools, protected workflows, billing model, and account features.
By using the public website, visitors should follow the product boundaries for public forms, protected uploads, and account-specific review.
Service Description
Preflix AI is designed to help users organize medical billing documents, understand charges, identify possible review questions, and prepare dispute-related materials. The service may include public education pages, tools, protected upload workflows, reports, letters, reminders, and partner programs.
The product may change over time. Features described on marketing pages may be limited by plan, compliance review, or protected account setup.
Acceptable Use
Users should provide accurate information, avoid uploading documents they do not have permission to use, and avoid using the service for fraud, harassment, unlawful activity, or attempts to access another person's account.
Public forms should not be used to submit protected health information, medical account numbers, insurance member IDs, or documents. Sensitive workflows should use secure upload paths when available.
Payments And Refunds
Pricing pages describe product tiers and may change before or after launch. Paid services should disclose price, renewal terms, cancellation steps, refund eligibility, and support channels before checkout.
A billing dispute about Preflix AI charges should be routed through the contact page. A billing dispute about a medical provider should follow the report and letter workflow.