Patient Support
Ask where to start, which documents to gather, or how to use public education resources. Do not send medical documents here.
Contact Preflix AI
Reach The Right Team Without Sending Sensitive Bill Details
Route product questions, enterprise demos, privacy requests, security disclosures, and accessibility support through the right inbox.
Contact Routes
Choose The Inbox That Matches The Request
These routes keep support, privacy, accessibility, security, and enterprise conversations separate from sensitive upload workflows.
Enterprise Demos
Talk about employer, advocate, legal, benefits, or partner workflows, including BAA and security review needs.
Privacy Requests
Route privacy questions, deletion requests, data access questions, or protected workflow concerns.
Security Disclosure
Report a suspected vulnerability with affected URLs and reproduction steps. Do not include patient data.
Accessibility Help
Request an accommodation or report a barrier so support can offer an alternate path.
General Inquiries
Reach the Preflix AI team for product, press, and content questions that do not involve sensitive account details.
Dallas Office
Find Preflix AI In Dallas
Use the office address for mail, business meetings, and local routing. Public contact forms should still avoid sensitive bill details.
Dallas Office
10505 Ferguson RdDallas, TX 75228
For sensitive support, use routed email or the protected audit flow instead of sharing bill details in public channels.
Open In Google MapsSafe Contact Form
Send A Non-Sensitive Inquiry
The form returns a routed ticket ID without collecting sensitive bill details.
Do not include patient names tied to bills, account numbers, member IDs, diagnosis details, claim numbers, uploaded bills, or other protected health information.
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