How It Works

A Step-By-Step Audit Path That Patients Can Actually Follow

Preflix AI is designed to move from document chaos to a structured audit report and dispute-ready next steps without making the patient become a billing expert.

Preflix AI audit report with flagged bill charges and dispute steps
Potential review amount$2,8404 charges need attention
Report Ready
4Documents to gather
4Core audit phases
0Public PHI fields

Before Upload

Start With The Right Paper Trail

The more complete the source documents are, the easier it is to compare what was billed, what insurance processed, and what the patient was asked to pay.

Itemized Bill

Shows line items, dates, quantities, codes, departments, and billed charges.

Explanation Of Benefits

Shows what insurance allowed, denied, adjusted, or assigned to patient responsibility.

Insurance Details

Plan name, member ID, coverage period, network notes, and denial letters.

Visit Timeline

Admission, discharge, procedures, tests, provider names, and any records you already have.

Workflow

From Gathered Documents To A Dispute Package

This is the audit path from intake through protected workflow boundaries.

Step 1

Gather

Collect the itemized bill, Explanation of Benefits, insurance card, denial letters, and visit timeline.

Step 2

Upload

The protected workflow parses bills, EOBs, and policy documents into line-item evidence.

Step 3

Audit

Charges are reviewed against code context, plan details, price benchmarks, and common billing-error patterns.

Step 4

Dispute

Preflix AI prepares a plain-English report and a ready-to-edit letter with specific charges to question.

Inside The Audit

Every Finding Needs A Reason, Not Just A Warning

The report should explain why a line item deserves review, what evidence supports the concern, and which question to ask next.

Audit

Read The Documents

The secure workflow extracts providers, dates, charges, codes, quantities, payer decisions, and patient responsibility.

Context

Group The Evidence

Related bill, EOB, policy, and visit details are grouped so each line item can be reviewed in context.

Findings

Flag The Risk

Potential duplicates, outliers, unbundled services, surprise-bill signals, and unclear supply charges are labeled by severity.

Output

Prepare The Ask

The report turns findings into plain-language questions and a ready-to-edit dispute letter.

Timeline

What A Patient Should Expect

Dispute timelines vary by hospital, insurer, state rules, and account status. The product should make those dependencies visible.

  1. 1

    Same-day document completeness check and obvious missing-item review.

  2. 2

    Audit-ready report once bill, EOB, and payer context are available.

  3. 3

    Dispute package prepared with deadlines and contact targets.

  4. 4

    Follow-up reminders for provider or insurer response windows.

Know What To Ask

Use The Sample Report To See How A Bill Becomes A Dispute Plan