Employer Admin Dashboard
Give HR and benefits leaders an aggregate view of enrollment, submitted bills, audit stages, and support demand without exposing employee medical details.
Enterprise Benefits
Preflix AI helps HR and benefits teams offer employees a calmer way to understand hospital bills, prepare disputes, and surface aggregate program insight without turning public pages into a data intake path.
Sensitive documents belong only in protected product workflows after contracting and privacy review.
ROI Model
The model stays intentionally simple for public review: estimated eligible usage, audit starts, potential flagged charges, and HR support time saved.
Program Controls
Admin, security, reporting, and integration capabilities are described as commercial workflows rather than a consumer account upgrade.
Give HR and benefits leaders an aggregate view of enrollment, submitted bills, audit stages, and support demand without exposing employee medical details.
Plan for SAML or OIDC sign-in, scoped administrator roles, and account separation between employer reporting and employee workspaces.
Support enterprise procurement with a clear Business Associate Agreement pathway before any protected workflows go live.
Summarize activity by period, program, and outcome category so teams can evaluate benefit adoption and support needs.
Coordinate bill intake, audit status, report retrieval, and benefit-platform handoffs through a controlled developer program.
Route high-friction billing moments to the right internal or partner support path without asking workers to repeat their story.
Case Study Patterns
These scenarios show how the product could fit employer and advocacy programs while avoiding real patient identifiers.
A national employer can give employees one calm path for surprise bills, denial letters, and confusing EOBs while HR sees only aggregate program signals.
A benefits team can introduce Preflix AI as a medical bill review add-on, then watch adoption and support categories during the first plan year.
A patient advocacy firm can standardize intake, report templates, and escalation workflows across employer-sponsored support programs.
Usage Reporting
Tables use aggregate program metrics so administrators can evaluate adoption, volume, and support needs without inspecting individual medical bills.
| Metric | What It Explains | Cadence |
|---|---|---|
| Program Adoption | Eligible employees, activated accounts, first audits started, and support handoffs. | Weekly |
| Audit Activity | Bills submitted, reports prepared, dispute letters drafted, and open follow-ups. | Monthly |
| Issue Categories | Duplicate charges, surprise-bill signals, denial questions, financial assistance, and coding review patterns. | Monthly |
| Procurement Readiness | SSO status, BAA review, security contacts, admin roles, and integration milestones. | Quarterly |
Responsible By Design
The public website explains the product while keeping sensitive data collection in protected workflows and focusing on source-backed next steps.
Public forms reject sensitive identifiers and should not collect member IDs, account numbers, or documents.
The site emphasizes source documents, price anchors, and clear next steps before a patient escalates a bill.
Medical billing codes, payer terms, and dispute steps are translated into direct, readable language.
FAQ
Clear answers for HR, benefits, security, and privacy stakeholders evaluating a program.
Enterprise reporting is designed around aggregate program analytics. Protected workflows should separate employer reporting from employee bill details.
Enterprise programs include a Business Associate Agreement review path before Preflix AI handles protected health information.
The developer program supports controlled integrations covering intake status, audit completion, report retrieval, and webhook updates.
Useful context includes eligible employee count, benefits platform, SSO requirements, privacy review process, and the medical billing support cases employees raise most often.
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